Podcast 06: Jessica Knott – The Power of Design Thinking and UX


About the Episode:

This week we welcome Jessica Knott back to MentorCore. Jess is the UX and DesignOps Manager at Gravity Works. It should then be no surprise that we talk a lot about design thinking and user experience in our chat.

  • How we should think about UX as it relates to security, privacy and compliance
  • Connecting needs with the delivery of a good user experience
  • The power of a company that thinks about working across internal boundaries and doing the right thing for clients
  • Ways to better understand what customers actually need
  • Wellness and hard work: cam they coexist?

Along with the most valuable advice Jess has gotten from a mentor since our last conversation with her in 2021.

Join our Slack community – https://bit.ly/mentorcoreslack. It’s free and open to all those in the security, compliance and risk fields, or those looking to become part of the community!

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